Frequently Asked Questions
Where are we located and which areas do you serve?
Golden designs is based in Oakville, Ontario and proudly serves clients across the Greater Toronto Area (GTA).
What is included in your home staging service?
The final project fee includes the cost to source and rent furnishings, procurement of curated decor items, cleaning services, administrative and logistical coordination as well as transportation and set up.
Additional costs will apply for extended rental periods, rushed timelines and special requests outside of the agreed upon scope of the project. However any and all added costs will be clearly communicated in advance.
Do I need to move out during staging?
Not at all. You are welcome to remain in the home throughout the staging process and we will do our best to ensure staging doesn't interfere with your daily routine. All decor and furniture items can stay on the premise with you. However any damages or missing items will result in additional charges to the client.
Do you bring your own furniture and décor?
Yes, we source and bring in all necessary items to style your space for maximum appeal. With your permission we also are happy to incorporate select decor pieces you already own whenever possible.
What happens to my existing furniture during staging?
If any of your current furniture is being replaced for staging purposes, we'll coordinate its removal and store items in a temperature-controlled facility for the duration of the staging period. The storage provider we work with is not open to the public, offers 24/7 security and carefully documents all inventory with photos upon intake to give you peace of mind while your home is being staged.
Who handles the heavy lifting and logistics?
The same storage company handles all labor, packaging, transportation and inventory tracking while our team will manage and coordindate all logistics on your behalf.
Is my furniture insured during storage?
Yes, our storage provider includes coverage for items up to $2500 during both transporation and storage while it is off-site.
What if I only want decor and styling, not full furniture rental?
We offer flexible packages! If your existing furniture can work with the staging vision we can provide styling and decor services only. Just let us know during the consultation your preference.
Do I need to hire my own cleaner before staging?
To ensure a professional and quality service we ask that the site be arranged to be clean before styling begins. You are welcome to coordinate your own trusted cleaner or we can provide a professional deep clean for you as part of your staging package. In either case, we will provide you with an appropriate date and time for cleaning to ensure it aligns with the overall staging timeline.
What areas of the home are cleaned?
The cleaning team focuses on all key areas being staged, including kitchens, bathrooms, floors and main living spaces. If you would like additional areas cleaned, just let us know in advance so it can be arranged.
How long does the staging stay in place?
Your home will remain fully staged for one month, with the option to extend for an added fee.
How far in advance should I book?
To give your project the care and attention it deserves we recommend reaching out at least three weeks before your desired staging install date. To ensure there is enough time to arrange for a site visit, finalize paperwork and source all staging items for your home.
How long does the staging process take from start to finish?
Our staging process unfolds in several key phases but will vary depending on your project scope availability & timeline. Here’s a general breakdown:
Site Visit – After submitting your inquiry we will schedule a site visit to assess your space, discuss your preferences, and determine the staging direction based on your goals and budget.
Booking & Documentation – Once our proposal is approved, documentation is complete and a staging timeline has been established we will source and select items for your space.
Install/Styling Day - The staging process is typically broken up over several full days of work and may span 3-5 days depending on the size of the home and level of detail involved.
Day 1: This day is dedicated to facilitating the transition of furnishings. Any existing furniture selected to be replaced is carefully removed and stored in a temperature-controlled holding facility for the remainder of the staging period. Rental furnishings are then delivered and installed to begin shaping the layout and flow of the space.
Day 2: A trusted third-party cleaning service arrive to clean the key areas of your home that will be staged. Ensuring its spotless and photo ready before decor and styling begin.
Day 3-5: Our team returns to layer in decor and accessories, finalize the layout and flow of your space and do a quick light clean to refresh the home and ensure it is photo ready.
One Month Styling Window – Your home remains styled for a 3 to 4 week period. During this time, all decor and rental items will remain in place to allow you to schedule photography and showings.
De-Install – Once the staging period ends, we will return to carefully remove all decor and rented furnishings from your property. Before we leave we will also complete a light refresh to ensure the space is clean and presentable for its next chapter.